Here's our production timeframes for different types of jewelry:
- Rings: 10 Days
- Necklaces & Bracelets: 15 Days
Having these distinct timelines allows customers to plan accordingly, especially if they have specific deadlines or events for which they need their jewelry. It also showcases our commitment to craftsmanship and attention to detail, as each piece is given the necessary time and care to ensure its quality.
For customers in the USA, knowing that transit time is approximately 8-10 days after production is valuable information. Similarly, for international customers, providing an estimated transit time of 10-15 days helps manage expectations for delivery.
Additionally, specifying that these timeframes exclude weekends (Saturday and Sunday) is helpful for customers to accurately calculate the total delivery time. This prevents any confusion and ensures that customers have a clear understanding of when they can expect their orders to arrive.
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Order Dispatch Notification: Once an order has been packed and handed over to the shipping carrier, send the customer a notification confirming that their order has been dispatched. This notification should include relevant details such as the tracking number and the name of the shipping carrier.
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Tracking Information: Provide clear instructions on how customers can track their order using the provided tracking details. Include links to the shipping carrier's website or tracking portal, as well as any relevant customer support contacts in case they encounter any issues with tracking their package.
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Real-Time Updates: Encourage customers to actively track their order using the provided tracking information. Assure them that they will receive real-time updates on the status and location of their package as it makes its way to its destination.
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Customer Support: Reassure customers that they can reach out to your customer support team for assistance with any shipping-related inquiries or concerns. Provide customer support channels such as email or live chat.
If the order is stuck in customs or any other natural disaster reasons (Earthquake, Cyclone Etc.) is there then the order will be delayed.
Offering worldwide shipping through multiple reputable shipping partners is a smart strategy to cater to a global customer base. Each shipping partner may have its own strengths and specialties, providing flexibility and options for customers based on their preferences and location. (Shipping Partners like UPS Service, USPS Service, Aramex, FedEx, DHL Etc.)
Contact Us if You Have Queries.